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- Products
sold by AAA Cartridge Recharge will not damage or void your machine
warranty
- Apparent
product failures can often be resolved by visiting the troubleshooting
section of your manual or manufacturers web site. We suggest that
in the first instance of a problem with a manufacturer original
/ genuine e.g. Canon / HP product, you contact the respective
manufacturers Customer Care Line where if the issue cannot be
resolved, you will be directed to the closest service agent. Brother
02 8875-6000 / Canon 131 383 / Epson 1300 361 054 / HP 131 047
/ Lexmark 1300 362 192 / Samsung 1300 362 603. In the case of
reconditioned or compatible new products, we also recommend initially
trying the troubleshooting sections of your respective manual
or machine manufacturers web site, if unable to find a satisfactory
solution, please contact AAA Cartridge Recharge direct.
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Freight charge. An $8 freight charge applies to most orders, however,
with substantial fuel cost increases, freight companies are now
strongly imposing the "volume rule" to freight calculations.
We reserve the right to pass on higher freight costs charged to
us for large and / or country deliveries. Maximum charge will
never exceed $15 per order.
- ABN,
Personal & Small Business account enquiries especially welcome.
- Ink
& Toner cartridges are consumable items. All reconditioned
or compatible products are guaranteed free from defects for six
months from purchase date. Manufacturer original products as per
individual manufacturer warranty conditions.
- Bulk
ink product includes delivery fee. New, Recharged, Reconditioned,
MICR & Compatible products add $8 handling and delivery <
per order, not per cartridge > as noted at top & bottom
of price schedules.
- Prices
quoted are subject to exchange rate fluctuations. Whilst we endeavour
to keep this web site current, purchasers should confirm price
at time of enquiry or order.
- Courier deliveries
< internal or external > are conducted at a cost. Where
a customer requests delivery to an address, private or business,
and there is no response from the address < this includes doors
closed, no previous arrangements or simply a private addresee
whom may have been busy at the time> [ out the back, toilet,
on phone etc. ] will incur a delay and more likely an additional
delivery charge for recalling at the delivery address. It is not
our, or external mail or couriers responsibility to ensure purchasers
are on site or available at time of delivery.
- Trade
names, logos or part numbers referred to or shown herein are the
property of their respective registered proprietors, usage of
same is for customer reference and identification purposes only.
Recharged, Reconditioned, MICR, or Compatible New cartridges referred
to herein are manufactured or remanufactured, as the case maybe,
and sold and guaranteed independently of the original manufacturer.
Bulk inks & compatible new ink cartridges are also manufactured
and sold independently of the original manufacturer.
- National
next working day delivery to 85% of Australia for most products,
when ordered by 2pm EST Monday to Friday.
- The
Trade Practices Act requires Original Equipment Manufacturers
(OEM's) to fullfil their warranty obligations on their products
unless they can prove that any damage to the product was caused
by a factor outside of their control. Should any individual or
company representative make any accusations to the contrary and
" will not " furnish details in writing explaining the
damage that has been caused and how it was caused by a non genuine
product, then they do not have the right to make any accusations
against the business, supplier or products involved in the situation.
The Act prohibits companies stating that customers should only
use original products when other products are available that will
work in the specified machine. Deceptive Practices : Where it
is found that a technician or company representative deliberately
makes a false or deceptive statement to a customer that a generic
product has caused damage to a customers machine without providing
the appropriate evidence and details in a written statement, then
the injured party would be entitled to seek damages. Failure to
comply with the Act can result in fines of up to $10,000,000 for
companies and $500,000 for individuals. Notwithstanding protection
provided by the Trade Practices Act, AAA Cartridge Recharge warranty
policy is : In accordance with our warranty provisions, please
ask the service provider to immediately supply :1. The original
copy of the service report, signed by an authorised technical
serviceperson on the service providers standard report form or
letterhead. Such report must clearly specify what components of
the printer have failed and stating our supplied product as the
sole cause of the damage or failure and specific test prints or
other evidence supporting this conclusion. 2. The damaged parts
3. The cartridge/s . 4.The ink bottles sold for testing, if appropriate.Your
service provider also has a duty of care to ensure your entitlement
to warranty recourse, on the product supplied, is not voided.
If the service provider cannot immediately substantiate their
allegation as per the above ( 1 to 4 ), it is our opinion in such
circumstances, consideration should be given to withholding or
negotiating reduced payment for services rendered as your recourse
to warranty from the product manufacturer will be denied. Our
products will not damage your machine.
- Prices
quoted on this site are for cash / credit card customers and selected
approved fourteen or thirty day from invoice accounts holders.
Where an account customer continually abuses the approved account
terms with late payment ( i.e. 60 + days ), we reserve the right
to charge an increase to quoted prices of 5% to compensate for
funding charges incurred by us.
- Where customers
change their mind, order incorrectly or machine expires prior
to delivery of goods, we may at our absolute discretion, agree
in writing to take back the goods purchased, less freight costs
incurred in sending and a 10% restocking fee.
- Many
compatible cartridge variations exist for printers, facsimiles
and photocopiers. should you be unsure or wish to enquire on your
particular equipment, simply phone 1300 301 365 or Email sales@aaacartridge.com.au with the make and model and one
of our friendly sales staff we will advise, no obligation, current
options and prices for your consideration.
- Moving
to NZ ? Get your refill ink & toner cartridges from AAA
Cartridge Recharge New Zealand.
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